If the contractor involved has a state license, they must also file a complaint with the Department of Business and Professional Regulation (DBPR) of the State of Florida. For information about filing complaints with the DBPR, call 305-513-3437. For information on required building permits and to file a complaint, contact your local building permit office. This is usually overseen by the county government. The Florida Construction Recovery Fund offers reimbursements for monetary losses caused by certain acts of a contractor or a licensed construction company.
Complaints against contracting companies range from companies that accept money from consumers for services that are never provided to companies that advertise cheap services that then try to “sell more” new systems or expensive repairs.